The diner is always right – only that isn’t true. From heavy petting to no-shows, restaurateurs share their biggest bugbears
Chefs work under constant scrutiny. Everyone is a critic now, from the couple muttering at table 12 to those angrily logging on to TripAdvisor. Generally, chefs suck up this feedback silently; that is how the hospitality industry works. So, we thought it might be fun – therapeutic, even – to turn the tables for once and ask chefs: what do diners do that really winds you up? From minor irritations to serious misdemeanours, here is a rundown of the customer behaviour that chefs can’t stand.
When someone sits in silence, staring at you for hours, you feel it. It begins to freak you out
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