Staff accuse Byron burger chain over changes to service charge

Company denies waiting staff claim that service pay is about to be redistributed to kitchen staff and managers

Burger chain Byron has been accused of creating a “hostile environment” between managers and waiting staff who fear their tips are about to be diverted to increase pay for kitchen workers and restaurant managers.

Byron splits the 10% service charge it applies to bills between waiting staff, who get 70%, and kitchen workers, who get 30%.