Restaurant chain bows to pressure following Observer exposé to remove its ‘administration fee’ on staff tips
Restaurant chain Las Iguanas has bowed to pressure from thousands of disgruntled diners and announced plans to change its controversial tipping policy to one that better rewards its waiting staff, following an exposé by the Observer.
Related: Restaurants’ tipping policy ‘forces waiters to pay to work’
Other restaurants with unfair tipping policies should be looking at this and following suit
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