A review highlights serious failings in how tips are managed by some businesses. Here, we ask waiters for the inside story on service charge
Did you know that there is no legal requirement for restaurants to give tips to staff?
It’s a fact that’s covered in a government-led review, released earlier this month, in which workers, employers and customers were asked their views on the tipping process. Off the back of it, ministers said they were keen to change rules and make sure low-paid workers get the money left for them by grateful customers. They have announced a two-month consultation on proposals that the government said would stamp out unfairness.
Continue reading...