Harrods workers say company keeps up to 75% of restaurant service charge

Waiters and kitchen workers to take part in protest at Knightsbridge store calling for more openness about tips at 16 outlets

Harrods has been accused of shortchanging its restaurant staff in the latest row over how service charges added to diners’ bills are shared among workers.

The union representing Harrods waiters and kitchen staff believes the Qatari owner of the upmarket London department store retains up to 75% of the service charge, a situation it says reduces their pay by up to £5,000 a year.

Related: Tips should go to workers, not employers, says government report